Thank you for visiting the BFFU City Soap website! Your privacy is important to us, and we are committed to protecting the personal information you provide when using our website. Please read the following privacy policy to understand how we collect, use, protect and disclose your information.
- Information We Collect
When you visit, purchase or interact with us, we may collect the following types of information:
Personally identifiable information: including your name, address, email address, phone number, etc.
Payment information: including credit card information and billing address (processed by a trusted payment processing platform).
Website usage information: including your IP address, browser type, pages visited and time, device information, etc., used to improve website functionality and user experience.
- How Your Information Is Used
The information we collect is used for the following purposes:
Processing orders: ensuring that you can complete the purchase, delivery and refund processes smoothly.
Customer service: responding to your inquiries, complaints and providing support.
Marketing: sending you information related to our products and services, including promotions and new product releases (you can opt out at any time).
Improving user experience: optimizing website content and services by analyzing website usage data.
- How to protect your information
We take appropriate technical and administrative measures to protect your personal information from unauthorized access, disclosure, alteration or destruction. This includes using SSL encryption protocol to protect payment information and other sensitive data. - Information Sharing and Disclosure
We promise not to sell or rent your personal information to third parties without your consent. We only share your information with third parties in the following circumstances:
Service providers: We work with third-party service providers (such as payment processing companies, logistics companies, etc.) who help us process orders and provide services, but only with the information needed to provide you with services.
Legal requirements: We may disclose your information when required by law, such as at the request of government agencies, courts or legal proceedings.
- Your Choices
You have the right to update, access or delete the personal information we collect at any time.
Update information: If your personal information changes, please contact us to update it.
Delete information: If you no longer want us to retain your information, please contact us and we will process your request in accordance with relevant regulations.
Unsubscribe from marketing emails: If you no longer want to receive our marketing emails, you can click the “unsubscribe” link in the email or contact us through our Contact Us page.
- Cookies and Tracking Technologies
Our website uses cookies and other similar technologies to collect information to improve your browsing experience and website functionality. Cookies help us analyze access data and provide personalized content. You can manage or disable cookies in your browser settings, but please note that disabling cookies may affect the normal use of certain features. - Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not intentionally collect personal information from children. If we discover that we have accidentally collected personal information from a child, we will delete that information as soon as possible. - Updates to the Privacy Policy
We may update this Privacy Policy from time to time. All updates will be posted on this page and marked with the latest update date. It is recommended that you review this Privacy Policy regularly to be aware of any changes.
If you have any questions or concerns about our Privacy Policy, please contact us through our Contact Us page. We are committed to protecting your privacy and strive to provide the safest online shopping experience.