Thank you for choosing BFFU City Soap! We are committed to providing you with fast and safe delivery services. Below is our shipping policy to help you understand the relevant processes and information.
- Shipping Time
All orders are usually processed and shipped within 2-3 business days.
In special circumstances or during promotional periods, the processing time may be slightly delayed. We will notify you by email when the order is processed. - Shipping Methods and Costs
We work with multiple reliable logistics companies, including but not limited to USPS, FedEx, DHL and UPS, to ensure that your package arrives safely and on time.
Shipping within the United States: We provide standard shipping and expedited shipping services.
International Shipping: We support global shipping, and the shipping cost will be calculated based on the destination and package weight.
All shipping costs will be displayed at checkout, and you can choose the appropriate shipping method.
- Shipping Time
Within the United States: Standard shipping usually takes 5-7 business days, and expedited shipping can arrive within 2-3 business days.
International Shipping: Depending on different countries and regions, the delivery time is approximately 7-21 business days, and the specific time may vary depending on the destination and customs processing. - Tracking Information
Once your order is shipped, we will send you a tracking number via email, so you can always check the latest status of your package. If you do not receive tracking information, please check your spam folder or contact us for assistance. - Address Change
Before your order is shipped, if you need to change the shipping address, please contact our customer service team as soon as possible. We will do our best to update the address for you, but we will not be able to change the shipping address once the order enters the shipping process. - What if I encounter a problem?
If your package is lost or damaged during transportation, please contact us immediately and we will assist you in resolving the issue and provide a refund or replacement service.
We promise to do our best to provide you with efficient and on-time delivery services. Thank you for your understanding and support. If you have any questions, please contact us through our Contact Us page!